Financed Your Computer with Dell Financial Services? Check Your Contract!

Did you buy a Dell Computer using Dell Financial Services, L.P. to finance the debt?  Well, at least one court has found that Dell

In the case of The People of the State of New York v. Dell, Inc. and Dell Financial Services, L.P., the court found that Dell lured consumers to purchase its products with advertisements that offered attractive “no interest” and/or “no payment” financing promotions, when in fact the vast majority of consumers, even those with very good credit scores, were denied these deals.

The court further found that Dell frequently failed to clearly inform these consumers that they had not qualified for the promotional terms, leaving many to unwittingly finance their purchase at high interest rates.

The decision also held that Dell incorrectly billed consumers on cancelled orders, returned merchandise, or accounts they did not authorize Dell to open and harassed consumers with illegal billing and collection activity.

Even when consumers contacted Dell to advise them of the errors, Dell did not suspend its collection activity, failed to credit consumers’ accounts, resulting in many consumers have been subjected to harassing collection calls and have had their credit ratings harmed.

So, I will ask again:  Did you buy a Dell Computer using Dell Financial Services, L.P. to finance the debt?  If so, you may want to take a look at your contract to see if you got the deal you thought you received.  If not, you may want to contact one of the attorneys on the Debt Law Network to discuss your legal rights.